BigHand Workflow Management
Last Updated: November 30th, 2023
BigHand Workflow Management Overview
Description
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity and utilization for informed resourcing and productivity decision making.Features
Deployment
Cloud
Mobile
Desktop
On-Premise
Support
Chat
Email
Phone
Video
Training
Digital Resources
In-Person
Live (online)
Workflow Automation
Conditional Workflows
Reminders and Notifications
Templates
Data Visualization
Custom Dashboards
Dashboard Templates
Timelines
Project Management and Collaboration
Task Management
automatic reminders
In-app messaging
SME and Business Unit Collaboration
Legal Service Request
Automated Task Templates
Gantt Charts
Automated Notifications
Internal Client Collaboration
Client to Law Firm Collaboration
Messaging
Teams
Search and records
Pipeline management
Automated workflows
Client portal
templates
integrations
document management
external sharing of documents
checklist templates
Workflow Templates
Remote Collaboration
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